Compliance

1. Overview & Regulatory Landscape

Madhu-Rama Corporation ("Company") is a business entity operating in Mumbai, Maharashtra, India, as part of the ViViD & VRK Group. Our operations span business consultancy, professional education, corporate training, and trade facilitation. As a result, we are subject to a diverse set of regulatory frameworks at the central and state level in India.

Key applicable regulatory frameworks include:

We are committed to maintaining compliance with all applicable requirements and to promptly updating our practices when regulations change.

2. IT Act 2000 & SPDI Rules

The Information Technology Act, 2000 ("IT Act") and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules") are the primary data protection framework governing our handling of personal data in India.

Our compliance with the IT Act and SPDI Rules includes:

• Privacy Policy publication: We maintain and publish a comprehensive Privacy Policy that discloses our data collection and processing practices.
• Consent: We obtain consent from users before collecting personal information through our Website forms.
• Data security: We implement reasonable security practices and procedures to protect personal data against unauthorised access, disclosure, alteration, or destruction, including encryption in transit (HTTPS/TLS) and access controls.
• Sensitive Personal Data: We do not knowingly collect Sensitive Personal Data or Information (SPDI) as defined under the SPDI Rules through this Website.
• Grievance Officer: We have designated a Grievance Officer as required under the IT Act. Contact details are available in our Privacy Policy.
• Data retention: Personal data is retained only as long as necessary and in accordance with our Privacy Policy.
• Intermediary obligations: Where applicable, we comply with the obligations of an intermediary under the IT Act and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

We monitor developments in Indian data protection law, including the Digital Personal Data Protection Act, 2023 ("DPDPA"), and will update our practices to comply with its requirements upon its full operationalisation.

3. Consumer Protection Act, 2019

The Consumer Protection Act, 2019 ("CPA") provides comprehensive protection for consumers of goods and services in India. We are committed to complying with our obligations under the CPA, including:

• Transparent communication: All material information about our services, including scope, pricing, terms, and limitations, is communicated clearly and honestly before engagement.
• No unfair trade practices: We do not engage in misleading advertising, false representations, or unfair trade practices as defined under the CPA.
• No restrictive trade practices: We do not impose unreasonable conditions or terms on consumers that manipulate the supply or delivery of services.
• Product liability: For any product-type services or digital products, we acknowledge our obligations under the product liability provisions of the CPA.
• Consumer grievance redressal: Our Dispute Resolution Policy provides a structured mechanism for consumers to raise and resolve complaints in accordance with the CPA.
• E-commerce compliance: This Website complies with the Consumer Protection (E-Commerce) Rules, 2020, including mandatory disclosure of Company information, service terms, payment and refund information, and grievance redressal.

4. GST Compliance

Madhu-Rama Corporation is registered under the Goods and Services Tax (GST) Act, 2017, and complies with all applicable GST obligations, including:

• Timely filing of GST returns (GSTR-1, GSTR-3B, and others as applicable).
• Issuance of valid GST tax invoices for all taxable supplies of services and goods.
• Accurate collection and remittance of GST at the applicable rate to the Government of India and/or relevant State Government.
• Maintenance of prescribed GST records and documentation as required under the GST Act and Rules.
• Compliance with e-invoicing requirements where applicable under GST rules.

Clients may obtain a copy of any GST invoice issued to them by contacting us at madhurama.corporation@gmail.com. For our Payment Policy details regarding GST, please refer to the relevant section.

5. Trade & Commerce Regulations

Where the Company provides import/export facilitation, trade advisory, or cross-border commerce services, we comply with:

• Foreign Exchange Management Act, 1999 (FEMA): All foreign currency transactions, remittances, and cross-border payments are conducted in accordance with FEMA regulations and RBI guidelines.
• DGFT Regulations: Compliance with export and import policy regulations issued by the Directorate General of Foreign Trade.
• Customs Act, 1962: All import/export advisory services are provided in a manner consistent with applicable Customs Act provisions.
• EXIM Policy: Advisory services are provided in accordance with the current Foreign Trade Policy of India.

Clients are advised that trade and commerce regulations change frequently. It is the client's responsibility to verify current regulatory requirements with relevant authorities and qualified professionals before undertaking any trade transaction.

6. Education & Training Regulations

For educational, training, and capacity-building services, the Company operates in compliance with:

• Applicable state and central government regulations governing private training and educational institutions in Maharashtra and India.
• Certification and accreditation requirements, where the Company's programmes lead to or support specific certifications, are clearly disclosed and compliance is maintained.
• The Company's training programmes are designed and delivered by qualified facilitators with relevant industry experience and, where required, appropriate professional credentials.

The Company does not represent its programmes as equivalent to formal university education, government-recognised degrees, or regulated professional qualifications unless expressly stated and supported by relevant accreditation. Please refer to our Disclaimer for details.

7. Anti-Spam & Communication Laws

The Company complies with applicable regulations governing electronic communications:

• TRAI DND Regulations: We respect Do Not Disturb (DND) registrations and do not send unsolicited commercial communications (UCC) in violation of TRAI's Telecom Commercial Communications Customer Preference Regulations.
• Email communications: Marketing or informational emails are sent only to individuals who have expressly consented to receive them, or where a legitimate existing business relationship exists. All marketing communications include an unsubscribe option.
• No spam: We prohibit the use of our Website and services for the purpose of sending unsolicited communications.

To unsubscribe from any communications from Madhu-Rama Corporation, please email madhurama.corporation@gmail.com with the subject "Unsubscribe".

8. Intellectual Property Compliance

The Company respects intellectual property rights and complies with:

• Copyright Act, 1957: All original content on this Website and in our training materials is either owned by the Company or used with appropriate permission or licence. We do not knowingly publish or distribute copyrighted materials without authorisation.
• Trade Marks Act, 1999: The Company's brand identifiers, logos, and trade names are protected under applicable trademark law. Unauthorised use of the Company's marks is prohibited.
• DMCA & international copyright: Where third-party content is referenced, it is done so in accordance with fair use/fair dealing principles or with appropriate attribution and permission.

If you believe any content on this Website infringes your intellectual property rights, please notify us at madhurama.corporation@gmail.com with full particulars, and we will investigate and respond promptly.

9. Web Accessibility

Madhu-Rama Corporation is committed to making this Website accessible to all users, including individuals with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA where technically feasible. Our accessibility efforts include:

• Use of semantic HTML structure for screen reader compatibility.
• Meaningful alt attributes for images and visual content.
• Sufficient colour contrast ratios for text readability.
• Responsive design ensuring usability across devices and screen sizes.
• Keyboard navigability for all interactive elements.

We recognise that accessibility is an ongoing effort. If you encounter any accessibility barriers on this Website, please contact us at madhurama.corporation@gmail.com so we can work to address the issue.

10. Data Localisation

The Company uses third-party cloud infrastructure providers (Firebase/Google, Cloudflare) for Website hosting and analytics. Data processed through these services may be stored on servers located outside India. The Company takes reasonable contractual and technical measures to ensure that any cross-border data transfer complies with applicable Indian data protection requirements, including the data protection principles under the IT Act and, prospectively, the Digital Personal Data Protection Act, 2023.

Where applicable regulations require specific data localisation, we will update our infrastructure and practices accordingly.

11. Anti-Corruption & Bribery

Madhu-Rama Corporation maintains a strict zero-tolerance policy against corruption, bribery, and any form of improper payment. The Company complies with the Prevention of Corruption Act, 1988, and the Foreign Corrupt Practices Act (FCPA) and UK Bribery Act principles where applicable to international engagements.

• We do not offer, pay, promise, or authorise any bribe, kickback, or improper benefit to any government official, employee, or third party to obtain or retain business.
• We do not accept any improper payment or benefit from any person or entity seeking to influence our decisions or operations.
• All business gifts and hospitality, where exchanged, are modest in value, transparent, properly recorded, and in accordance with applicable law and good business practice.

12. Anti-Money Laundering

The Company is committed to preventing money laundering and complies with the Prevention of Money Laundering Act, 2002 ("PMLA") and applicable RBI guidelines where relevant to our business activities. We do not knowingly engage in or facilitate any transactions that may constitute or support money laundering or terrorist financing. We reserve the right to decline or terminate engagements where we have reasonable suspicion of illegitimate financial activity.

13. Internal Governance & Review

The Company maintains an internal compliance review process that includes:

• Periodic review of all legal and compliance policies (at least annually or when relevant laws change).
• Training of relevant staff and representatives on compliance obligations and best practices.
• Maintenance of adequate records to demonstrate compliance with applicable regulatory requirements.
• Prompt reporting and remediation of any identified compliance failures or incidents.

All policies in our Legal Suite are reviewed and updated at least once every 12 months, or more frequently in response to changes in applicable law or our business operations.

14. Reporting Non-Compliance

If you believe that the Company is not complying with applicable law, its own policies, or any regulatory requirement, we encourage you to report it in writing to madhurama.corporation@gmail.com with the subject line: "Compliance Concern — [Brief Description]".

All such reports will be reviewed confidentially and seriously. The Company is committed to investigating all bona fide compliance concerns and taking appropriate corrective action where warranted.

15. Contact

Last reviewed: 3 May 2026.  ·  Privacy Policy  ·  Terms of Service  ·  Dispute Resolution